These Terms of Service (“Terms”) govern your use of Simday’s website, mobile applications, and eSIM services (the “Service”). By using the Service, you agree to these Terms.
About the Service
Simday is a product brand developed and operated by Vast Travel LLC.
Simday provides digital eSIM data plans that allow users to access mobile data through partner telecom networks worldwide.
Simday is not a telecom carrier and does not operate network infrastructure.
Eligibility
You must:
- Have legal capacity to agree, or use the Service with a parent or guardian
- Have a compatible device
- Provide accurate information
Account
- Some features require an account
- Guest checkout may be available on the website
You are responsible for:
- Keeping credentials secure
- All activity under your account
eSIM Service
4.1 Activation
- eSIMs are delivered digitally
- Activation instructions are provided after purchase
4.2 Usage
- Service depends on partner telecom networks
- Coverage and performance vary by location
4.3 Compatibility
- You are responsible for ensuring your device supports eSIM
Payments
- All purchases are prepaid
- Prices are shown before checkout
Payments may be processed via:
- Click
- Octobank
- Simday Wallet
- Visa and Mastercard
- Humo and Uzcard
Refunds
Refunds are governed by the Refund Policy and any mandatory consumer rights. In general:
- Usage may reduce or exclude a refund where permitted by law
- Unused plans may be eligible under specific conditions
Service Limitations
Simday does not guarantee:
- Uninterrupted service
- Network availability
- Data speeds
- Coverage in all locations
Service depends on third-party telecom providers.
User Responsibilities
You agree to:
- Use the Service lawfully
- Not abuse or misuse the Service
- Not attempt to reverse-engineer or interfere with systems
Prohibited Use
You may not:
- Use the Service for illegal activities
- Exploit vulnerabilities
- Resell without authorization
- Interfere with network integrity
Termination
We may suspend or terminate access if:
- You violate these Terms
- You misuse the Service
- Required by law
Intellectual Property
All content, branding, and software are owned by Simday or its licensors.
You may not copy, distribute, or modify without permission.
Limitation of Liability
Simday is not liable for:
- Network outages or failures
- Coverage issues
- Device incompatibility
- Indirect or consequential damages
- Loss of data or business
Where permitted by law, total liability is limited to the amount paid for the affected Service. Nothing here excludes liability or consumer rights that cannot legally be limited.
Indemnification
To the extent permitted by law, you are responsible for direct claims caused by your unlawful or intentional misuse of the Service, including:
- Claims arising from misuse of the Service
- Violation of laws or these Terms
Third-Party Services
Simday relies on third-party providers:
- Telecom operators
- Payment processors
Their systems may affect availability. This does not remove Simday's responsibilities for the Service it sells or your mandatory rights.
Changes to Service
We may change future features, prices, or coverage. We will not materially reduce a purchased plan except where necessary for security, law, or a network change; where required, we will provide an appropriate remedy.
Governing Law
These Terms are governed by the laws of the Republic of Uzbekistan. Mandatory consumer protections in your country still apply.
Dispute Resolution
Please contact support@simday.net first so we can try to resolve the issue. This does not restrict your right to contact a regulator or bring a claim in a competent court.
Changes to Terms
We may update these Terms prospectively. We will give notice of material changes. The Terms accepted at purchase continue to govern that completed purchase unless law requires otherwise.
Contact
For any questions: support@simday.net